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Stakeholder Feedback

The vision for CCGs is rooted in three principles:

  • giving patients more power
  • focusing on healthcare outcomes, quality and reducing inequalities; and
  • giving frontline professionals greater freedoms and a strong leadership role.

 

For CCGs to fulfill these principles successfully, they have needed to form strong relationships with a range of stakeholders, including patients, clinical colleagues both within and outside their CCG, colleagues in local authorities and health and wellbeing board(s), providers, other commissioners and those who will provide commissioning support for the CCG (where appropriate).

A key part of the authorisation process for CCGs was the 360 degree stakeholder survey, which was conducted with a broad range of stakeholders connected to each CCG. In a system where much will be achieved through relationships that harness the expertise of different stakeholders, the survey was an essential part of understanding how those relationships had been developed during the shadow year of operation as a CCG. The survey allowed NHS England to learn more about the CCGs relationships with its stakeholders and therefore to assess whether the relationships forged would be likely to provide sufficient basis for effective commissioning by CCGs.

The results of the first survey undertaken during the authorisation period in 2013 can be seen here or via the download section on the right.

The second 360 degree stakeholder survey,conducted in 2014, can be seen here or via the download section on the right.

The third 360 degree stakeholder survey, conducted in 2015, can be seen here or via the download section on the right.

The fourth 360 degree stakeholder survey, conducted in 2016, can be seen here or via the download section on the right.

The fifth 360 degree stakeholder survey, conducted in 2017, can be seen here or via the download section on the right.