StaffZone | Accessibility | Font size: A- A+

Community Physiotherapy Service

This is the new and improved way for patients that are registered with an Eastern Cheshire GP Practice to access our community physiotherapy service for patients experiencing conditions affecting the muscle and skeleton. The aim of the new online self-referral form is to enable patients to activate a referral of treatment without having to visit your GP.  

If you are considering physiotherapy as a treatment option for your current symptoms, we recommend first visiting the NHS Physiotherapy Page Here you will find some useful self-care advice which may assist you with your recovery without the need to see a physiotherapist. There are also self-care videos and information held within each of the available NHS contracted community physiotherapy providers. Please see links to each of their websites listed below.

Self-referral schemes around the country have shown encouraging benefits to both patients and local health communities. Patients can be seen quicker preventing chronic issues and reducing the need for prescriptions and expensive diagnostic tests. It will also reduce the GP musculoskeletal workload, freeing up appointment slots in their busy clinics. Patient satisfaction with self-referral is high as it encourages engagement and allows patients to state exactly what their symptoms are and how it affects them.

Please read the following criteria prior to completing the online form to ensure self-referral is the best option for you:

  • Patients who require emergency treatment (immediate, serious and life threatening)
  • Patients below the age of 18 must attend their appointment with a chaperone
  • You must be registered with an Eastern Cheshire Practice

Please consult NHS 111 or GP urgently if you have recently or suddenly developed difficulties passing urine or controlling bladder/bowels, numbness or tingling around your back passage or genitals, numbness/pins and needles or weakness in both legs.

 It is important that you do not self-refer if you have any of the following conditions without consulting your GP first:

  • Changes in your bladder and bowel habits
  • A hot swollen joint
  • Constant severe pain and you are unable to find relief
  • Weakness, pins and needles, loss of feeling
  • Unexpected weight loss
  • Respiratory conditions
  • Neurological conditions
  • Post amputation (if specialist equipment not available)
  • Women’s health problems (except symphysis pubis dysfunction)
  • Patients in their own homes that do not meet the criteria for domiciliary care
  • Patients, requiring joint injections as part of palliative care
  • Patients who have undergone extensive, complicated surgery, as defined by the operating consultant for an orthopaedic or rheumatological condition which requires specialist intervention

Please also note:

  • You are unable to access this service within 6 months if it is for the same condition
  • The service offers advice/guidance/self-management support, an initial face to face assessment, and/or up to three treatment appointments as part of NHS funding


Please click here to complete your online physiotherapy self-referral form.

The following providers are contracted to provide this NHS service; for further information about each provider please click on your preferred provider name. If you have completed a self-referral form, or querying a physiotherapy referral sent by your GP, and you have not had a response within two working days; please contact your chosen provider directly using the contact telephone numbers listed below. When you have submitted a self-referral please make sure to keep a note of the provider you have chosen. 

Any other questions please contact your chosen provider or GP practice in the first instance.