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Your Choice

Patient Choice

Under the NHS Constitution, you have the right to make choices about your care and treatment as a patient.

This includes:

  • the right to choose a GP practice that best suits your needs, and to be accepted by that practice unless there are reasonable grounds to refuse, in which case you will be informed of those reasons. Details of your nearest GP practice can be found by clicking here.
  • the right to be involved in decisions about your healthcare and to be given the information you need to do this;
  • the right, in most cases, to choose which hospital or service you go to if your GP needs to refer you for a physical or mental health condition.

If you want to find out more about your rights to choose, you can visit the ‘Patient Choice’ section of the NHS Choices Website. The Department of Health and Social Care has also provided leaflets about your right to choose on its page titled ‘NHS Choice Framework’.

If your GP is referring you to a specialty area covered by the Referral Assistance Service, a member of staff from its booking team will contact you to discuss the choice of treatment providers available to you and support you in choosing where you would like your appointment to be booked. For more information about the referral assistance service click here.